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| Customer Reviews: | | Average Customer Review: ( 27 customer reviews )
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Most Helpful Customer Reviews
21 of 25 found the following review helpful:
 Failed within a year and a half, Optima refuses warranty service Aug 05, 2009
By James
I bought this battery from a local Optima dealer on January 2008. It died on August 2009.
Since it comes with a three year warranty, I tried to get it serviced under the warranty by calling the Optima 1-800 number. Customer service agent was very rude and kept telling me I'd have to pay a fee in order to get my battery serviced.
5 of 5 found the following review helpful:
 Optima batteries are crap!! Dec 17, 2010
By P. Ellis
"The best excuse for bad manners is quick reflexes."
I bought this battery in May 2009. It just suddenly failed Dec 2010. Just over 1 1/2 years. I originally bought the battery for my Mustang because of the early reviews and the 800 amp capacity. Perfect for my car. Now, researching why the battery died so suddenly - and quickly - I read on another site that it really is a good, powerful battery - just you have to disconnect it when you're not driving so the trickle doesn't drain the battery. The stock battery that was with my car when I bought it lasted over 3 years (plugged in the whole time.) I read enough about Optima's poor customer service and not honoring their warranty that I'm not even going to bother trying to get warranty service thru them. I checked with the local Ford dealership, a mechanic friend and a rep at Advanced Auto Parts and they all agreed that it sounded like the battery was the issue ("a short inside the battery.") In fact, after I described what happened to the Advanced Auto Parts rep and he recommended getting a new battery, I told him the problem battery was an Optima and he called across the store to another worker, "Hey, Carl! I got another customer here with your favorite battery!"
I highly recommend that anyone avoid the Optima batteries. They will give you great starting power in your car, but they appear to have a habit of dying suddenly and without warning about 18 months in. Mine was great the last time I drove, then after not driving for 2 days, I got in the car and the battery was totally dead. (And I'd gotten back at night the last time, so I'm sure the lights were off - they shine right on my garage door.)
I'd only recommend this battery to someone who just needed a battery to connect to as needed. The rest of the time, it could just sit there. Or if you live in a cold climate and are okay with changing car batteries out every year.
5 of 5 found the following review helpful:
 Cranking power! Jan 14, 2009
By R. Martinie
Perhaps I just haven't had a new battery in a while and I've forgotten how they all work when new, but this battery seems to throw a LOT more power than I expected to the engine to start it up on even the coldest days so far this year. If this battery can perform at this level for a couple years, it'll have been the best battery I've ever bought. At this point though, expensive compared to the "el cheapo" brands you may find at walmart, but worth it knowing it's got the juice to get it done.
5 of 6 found the following review helpful:
 Watch out on return policies Nov 27, 2009
By Jay
Let's face it, you're buying a car battery off Amazon. There's no returns accepted for this item, so unless you have some kind of guarantee that it fits on your car, don't buy it here.
2 of 2 found the following review helpful:
Died after "only" 13 YEARS!!!! Aug 30, 2011
By C. EDWARDS
I bought my first Optima battery for my '96 GMC C1500 with a vortec 5700 in 1998. This battery has been through all kinds of weather from New Mexico to 4 years in Germany, a couple years in Seattle, and the last 4 years in TX. I have drained this battery dead at least 4 times and it recovered/recharged every time except for this last weekend. My truck has been parked for most of the last month since the a/c is out and the temps her in TX have been 100+ for the last 2 months. I finally killed it for good... after 13 "short" years of life. I have replaced the batteries in all 3 of my vehicles with Optima's since then and will be buying another Optima for my truck. I'm sure this battery will outlast the truck this time. I'm SOLD!!!!
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