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| Building Supplies & Heavy Equipment |
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HomeHome & GardenHome ImprovementBuilding Supplies & Heavy EquipmentDEWALT DC9360 36-Volt Lithium-Ion Battery Pack |
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| Customer Reviews: | | Average Customer Review: ( 18 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
19 of 22 found the following review helpful:
 Dead right from the start - Defective with NO SUPPORT! Sep 06, 2008
By D. Bradley
"Disgusted Dewalt Owner"
Bought the large combo kit. The first battery lasted about 10 minutes, and then nothing. The second battery never worked at all. Now both give me the "3 rapid blinking lights" indicating dead batteries. No help from Amazon, and none from Dewalt. I own so much Dewalt equipment, I don't want to begin to count them. But when something like this happens, it tarnishes their reputation to me so badly that I have serious doubts I would ever buy one of their products again. Now I have a $1000 investment that, just like these batteries...is TRASH.
25 of 30 found the following review helpful:
Great Kit but dead battery Sep 21, 2007
By William J Spence
Great kit until I came to use the 2nd battery, first was perfect. Stuck second in charger and 3 flashing lights ( defective battery). Mailed Amazon and was told to mail Dewalt, Dewalt never answered. Called the hotline , told battery's not covered and told to contact Amazon. Send Amazon second mail and no reply.
I buy a lot of stuff from here and this is the first problem I have ever experienced but to know that there is absolutely no support for defective items is an eyeopener, now I shop with that in mind. Saving a few bucks with Amazon does not make up for a dead $143 battery.
6 of 6 found the following review helpful:
DO NOT BUY!!! Jun 06, 2009
By Michael P. Drouin
"seth"
I have two DeWalt 36v batteries and after two years of mild use they will no longer take a charge. DeWalt advertises that you should be able to get 2000 charges out of these batteries. I got at the most 50. This is flawed technology. I'm now stuck with 800 dollars worth of useless tools.
5 of 5 found the following review helpful:
 Should had bought way earlier! Dec 29, 2008
By Y. Okagami
No doubt how good this 36V is!
I had to buy a new kit after my 36v drill and circular was stolen from my clients garage. I am so used to this tool for my work and can not work without this now.
I see some of you had a dead battery. and so did I.
IF there is a Dewalt factory shop near by, Just bring them in. I got brand new one with no question asked.
It is hard to believe that there is no support from Dewalt. Just keep calling them and get them replaced by mail.
Good luck to you all!
4 of 4 found the following review helpful:
36 Volt Dewalt Batteries Mar 16, 2010
By Steven H. Meyn
These, are the worse Batteries I have ever seen in Battery Electric Drills etc. I have one of the very first 18 volt kit drills with 2-18 volt batteries 10 years old or more, and they still work. I bought 2- batteries in 36 volt about a year ago and one of them is already giving the rapid 3- blinking lights in charger and completely dead. I have used them very little, it looks mint. So quit doing your crooked advertising stating how good these batteries are, they sure do not last longer. Too damn expensive in the first place and terrible realiability. Complaints all over the internet, so don't say have never heard of this problem. I have friends in carpentry and electrical business that have had Makita and Milwaukee tools that have had batteries that have also lasted 10 plus years....
See all 18 customer reviews on Amazon.com
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