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| Customer Reviews: | | Average Customer Review: ( 31 customer reviews )
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Most Helpful Customer Reviews
35 of 37 found the following review helpful:
It worked for me. Jan 02, 2008
By D. Chew
I bought this to diagnose a misfiring cylinder. I had the same problem previously, and the dealer charged me $400 for diagnosis and repair. With this one use, I "broke even".
The code scanner worked well. The graphing feature is of limited use. I'm hoping future software updates will make it more useful. You can't press the buttons too quickly, or they won't work. I had to call the "help line" to install the driver so my computer could recognize the scanner via the USB cable.
24 of 25 found the following review helpful:
 Deseptive information from Actron Feb 15, 2010
By Bank of Colorado
"treat me fair consumer"
Unfortunately, I did my homework after my purchase, it comes with bad soft ware as my computer can not locate the auto scanner as a device so I can update. I purchased this unit and it only has information upto 2003 I bought it in January of 2010 and I CAN NOT update it on he internet. My research into on the internet comment reflect alot of people have this problem and ACTRON does not stand behind there product and fix it. I AM BUMMED!
42 of 47 found the following review helpful:
 Dont Buy This China JUNKER ! Feb 24, 2009
By Gary W. Case
Brand new out of the box DEAD!!!!!!!! called company rep... waited 36 minutes to talk to real person.....music was killing me.....told me my online receipt was not good enough to cover repair's I needed a cash register or printed store receipt!!!told me on phone I would be resposible for the bill....to repair.. WHY NOT REPLACE IT FLAT OUT ???1 year warranty?????Actron is a BAD company to deal with BAD BAD BAD!!!
33 of 39 found the following review helpful:
Huge pile of Poo Aug 09, 2009
By J. Waldvogel
I read the reviews here and ignored them and went ahead and got this scanner. I even spent extra and got the couple extra OBDI adapters that it doesn't come with. When I first got it, it worked pretty good, though there was a hangup here and there when turning it on failing to boot, or it would freeze up when moving into the Menu's. Not all the time, just once in a while. I figured BUG, they'll have some type of Update at some point.(Still have never seen 1 update YET!!!) The problems just continued to get worse over time. Now it's a Paper Weight. I turn it on, the Actron screen comes on and then NOTHING, or it comes on and then the menu's are all jumbled or jumbled and upside down. I can't do ANYTHING with it. I replaced the 9 volt battery and that didn't do a thing. It's hardly been used and looks brand new and yet it's a pile of junk. When it was working it had some nice features for a scanner at this price range at the time. I wish I never got this thing!!!
I do have the Actron ABS scanner and it works great for the cars and trucks it supports. Never had any problems with that scanner. I emailed Customer Service and they had be try a few things, of could I tried what I could and said it didn't work and they never replied back to be. It's been another month or so, and so I decided to send yet another e-mail and see what happens. If I have to pay to get it FIXED, it won't be worth it. I'll have to toss it and buy another Scanner and never buy anything from ACTRON ever again. You know I've yet to ever see a ABS scanner update either from them. If you have any problems with whatever you buy from them, don't count on Customer Service to help you. I don't recommend any ACTRON products!!!!
If you need a good OBDII scanner WITH Domestic ABS Brakes Capabilities, INNOVA 3160 looks like a winner. Few low end OBDII scanners support ABS features, and right now on AMAZON the price is only $224.99. I really wish I had gotten this one, but I don't think it was around when I got mine. I also have ABS capabilities so I really only need a Scanner. Right now though I'm looking at maybe getting a much higher end scanner. I wish I could have given the Actrol CP9190 ZERO stars.
47 of 59 found the following review helpful:
 great investment May 11, 2007
By JMO
"mehi"
I first bought the cp9150, I was not impressed with all it does for the money. Then for extra $100 i bought Cp9190. I must say this has all the functionality you want from scanner.
PROS: easy to use, light at night display and the keys are nicer than cp9145 series. For the money CP9145 don't do much compare to other models, other models do even more then cp9150 Also don't get cp9145, the cables in Cp9150 which is the same unit as cp9145 except the cables and the carring box is worth the money spend for CP9150. Altough I was not impressed with its functionality for the money. no cable to upgrade from computer. you can't print the data. However, CP9190 is real deal for the money. It does so much compare to the CP9145 series.
The software comes with cp9190 is fantastic and update from USB make all worth the money.
CONS;
CP9190 is made in china compare to CP9145, CP9150 series made in US. It has freeze several time during active data collection. This could be manufacture default.
After all, If you have the money go for this unit cp9190. IF you don't care about OBD I go for cp9180 or cp9175. But if you really need the OBDI and budget is tight give CP9150 a trial. But I was not impressed with functionality compare to the Cp9190.
See all 31 customer reviews on Amazon.com
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